Privacy Policy

This Privacy Notice describes how The Value Xchange Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and use www.thevaluexchange.co.uk.
Last updated: 21 November 2025

1. Who We Are

The Value Xchange Ltd is a content, production, and partnerships agency in the sports & entertainment sector.
Contact details:
Email: david@thevaluexchange.co.uk / jamie@thevaluexchange.co.uk
Registered office: The Old Post Office House, Main Road, Knockholt, Sevenoaks, TN14 7LH, UK

2. What Data We Collect

We may collect the following data:
  • Information you provide: name, email, company, phone number, messages or project details.
  • Automatically-collected data: IP address, browser / device details, pages viewed, referrer, and data via cookies or analytics.
  • Client / Project data: information shared in project briefs, communications, or deliverables.

3. Why We Use Your Data

We process this data to:
  • Respond to your inquiries
  • Provide and manage our services or projects
  • Improve our website and content
  • Protect security and prevent fraud
  • Comply with legal or regulatory requirements

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:
  • Consent – when you contact us or sign up for communications.
  • Contract – where our processing is necessary to deliver services.
  • Legitimate Interests – improving our services, operating the website, and ensuring security.
  • Legal Obligation – for compliance with laws or regulations.

5. Cookies & Tracking

We use cookies and similar technologies to analyze how you use our site, improve performance, and remember your preferences. You can control or disable cookies via your browser settings.

6. Who We Share Your Data With

We may share your personal data with:
  • Service providers (e.g., hosting, analytics)
  • Professional advisors (e.g., legal, accounting)
  • Authorities where required by law
We require all third parties to process your data in accordance with applicable data protection laws.

7. International Transfers

If we transfer your data outside the UK, we ensure that appropriate safeguards are in place (e.g. standard contractual clauses) to protect your information.

8. Data Retention

We retain personal data only as long as necessary:
  • Contact / enquiry data: up to 12 months
  • Client / project data: up to 7 years (for business, accounting, and legal records)

9. Your Rights

You have the following rights under data protection law:
  • Right to access your data
  • Right to correct it
  • Right to erase (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
To exercise any of these rights, please contact us at the details below. You also have the right to lodge a complaint with the ICO in the UK.

10. Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at:
Email: david@thevaluexchange.co.uk / jamie@thevaluexchange.co.uk
Address: The Old Post Office House, Main Road, Knockholt, Sevenoaks, TN14 7LH, UK
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page.

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